Privacy Policy

Last updated: March 30, 2026

1. Who We Are

Speed Signal AI ("we", "us", "our") is a stock market scoring and analysis platform that identifies high-probability breakout candidates in the US equity market. This Privacy Policy explains how we collect, use, and protect your information when you use our website and dashboard at speedsignal.ai and related domains.

2. Information We Collect

Information you provide

• Account information: When you create an account, we collect your email address and name through our authentication provider (Clerk).
• Chat messages: If you use our live chat support, your messages and any information you voluntarily provide are collected by our chat provider (Tawk.to).

Information collected automatically

• Usage data: Pages visited, features used, time spent on the dashboard.
• Device information: Browser type, operating system, screen resolution.
• IP address: Used to determine approximate geographic location and for security purposes.
• Cookies and local storage: See Section 6 below.

3. How We Use Your Information

• Provide, maintain, and improve our service
• Authenticate your identity and manage your account
• Respond to your support requests via live chat
• Understand how our service is used to improve the user experience
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Third-Party Services

We use the following third-party services that may process your data:

Service	Purpose	Data Processed	Privacy Policy
Clerk	Authentication	Email, name, session data	clerk.com/legal/privacy
Tawk.to	Live chat support	Chat messages, IP, browser info, pages visited	tawk.to/privacy-policy
Railway	Hosting	Server logs, IP addresses	railway.com/legal/privacy
Cloudflare	CDN, security	IP address, request metadata	cloudflare.com/privacypolicy

If we add analytics or marketing services in the future, this section will be updated accordingly and consent will be requested through our cookie banner.

5. Data Retention

• Account data: Retained as long as your account is active. You may request deletion at any time.
• Chat transcripts: Retained by Tawk.to per their data retention policies.
• Server logs: Automatically purged after 30 days.
• Dashboard preferences: Stored locally in your browser (localStorage) and never transmitted to our servers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies categorized as follows:

Category	Purpose	Examples	Consent Required
Essential	Authentication, session management, security	Clerk session cookies	No (necessary for the service)
Functional	Live chat support, visitor recognition	Tawk.to cookies (tawk_uuid, TawkConnectionTime)	Yes
Analytics	Usage statistics, performance monitoring	Not currently in use	Yes (when added)
Marketing	Advertising, retargeting	Not currently in use	Yes (when added)

You can manage your cookie preferences at any time using the cookie banner on our site, or by clearing cookies in your browser settings. Dashboard preferences (filters, selected tab, theme) are stored in your browser's localStorage and are never sent to our servers. For a complete list of all cookies, see our Cookie Policy.

7. Data Security

We implement industry-standard security measures to protect your information:

• All data in transit is encrypted via HTTPS/TLS
• Authentication is handled by Clerk with secure session management
• Database access is restricted and credentials are stored as environment variables
• Administrative endpoints are protected by authentication tokens

No method of transmission or storage is 100% secure. If you discover a security vulnerability, please contact us immediately.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and associated data.
• Portability: Request your data in a portable format.
• Opt-out: Opt out of non-essential cookies via our cookie banner.
• Do Not Sell: We do not sell personal information. If this changes, we will provide an opt-out mechanism as required by applicable law.

To exercise any of these rights, contact us at the address below.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request details about the categories and specific pieces of personal information we collect about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information to third parties. If this ever changes, we will provide a "Do Not Sell My Personal Information" mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at support@speedsignal.ai. We will respond within 45 days as required by law.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. International Data Transfers

Our servers are located in the United States. If you access our service from outside the US, your data may be transferred to and processed in the US. By using our service, you consent to this transfer. We ensure our third-party providers maintain adequate data protection standards.

12. Financial Disclaimer

Speed Signal AI provides stock market data and scoring for informational and educational purposes only. Our service does not constitute financial advice, investment recommendations, or solicitations to buy or sell securities. Always consult a qualified financial advisor before making investment decisions.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the service after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: support@speedsignal.ai
• Live chat: Available on our dashboard